- Description of Client – International Company within the Construction Sector.
- Strategic Objective - Delivery of improved service and cost savings through service sharing and standardisation.
- Operational Objectives - Set-up of a new shared service for delivery of IT support including the take on of 15000 customers over a 6 month period.
- Nicola Willis, was project manager on this project.
- Categories:
- Change Management & Comms, Process simplification and TOM design, Specialist Advisory Services
