FTSE 250 Client – Establishing IT Shared Service

• Description of Client – International Company within the Construction Sector.
• Strategic Objective – Delivery of improved service and cost savings through service sharing and standardisation.
• Operational Objectives – Set-up of a new shared service for delivery of IT support including the take on of 15000 customers over a 6 month period.
• Nicola Willis, was project manager on this project.

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Skills needed:

Categories:

Change Management & Comms, Process simplification and TOM design, Specialist Advisory Services